Terms and Legal Definitions

By this private instrument, the parties:

  • CARDIO SISTEMAS COMERCIAL INDUSTRIAL LTDA., located at Av. Paulista, 509, Floor 1 and 2, Suites 201, 212-214, Bela Vista, São Paulo/SP, registered with the CNPJ under No. 51.961.258/0001-95, hereinafter referred to as CARDIOS;

  • CLIENT, duly identified and qualified in the Sales Order, hereinafter referred to as CLIENT;

Have between them just and contracted to sign this Sales Contract for Products and Services (“Contract”), which shall be governed by the clauses and conditions below.

FIRST CLAUSE - DEFINITIONS
  • CLIENT: individual or legal entity duly qualified in the Sales Order.

  • Equipment: devices described in the Sales Order.

  • Software: program necessary for the use of the Equipment, excluding source code.

  • Product: set formed by Equipment, Software, and/or Accessories acquired.

  • Accessory: items that complement the functioning of the Product.

  • Service: labor, training, or warranty extension contracted.

  • Data Backup: backup copy that must be kept by the CLIENT.

  • Technical Support: service via phone, internet, or in-person.

  • Version Update: new versions of the Software made available during the warranty period.

  • Training: training of end users for the correct operation of the products.

SECOND CLAUSE - INFORMATION TO THE CLIENT
  • The acceptance of the Sales Order binds the CLIENT to the terms of this Contract.

  • The delivery and supply of products depend on the CLIENT's qualification process (doctors, clinics, hospitals, universities, public agencies, or distributors must provide specific documentation).

  • Personal data provided in the Sales Order are processed and stored exclusively for billing, delivery, post-sale, and traceability according to ANVISA norms.

THIRD CLAUSE - OBJECT

Sale of industrialized and/or marketed products by CARDIOS, including equipment, software, accessories, and related services.

FOURTH CLAUSE - PRICES, PAYMENT, AND DELIVERY
  • Values and conditions are agreed upon in the Sales Order and do not guarantee future prices.

  • Payment delays: 2% fine + 1% interest per month.

  • Payments can be made via boleto, deposit, credit card, or financing.

  • Delivery to the address provided in the Sales Order. Exceptions may occur (force majeure, tax retention, incorrect addresses, etc.).

  • Up to 3 delivery attempts will be made; after that, the order will return to CARDIOS.

  • The CLIENT must verify the product at the time of delivery.

FIFTH CLAUSE - CLIENT'S OBLIGATIONS AND RIGHTS
  • Change of Mind: return within 30 calendar days after delivery, with full refund.

  • Exchange for Manufacturing Defect: up to 90 days after delivery, according to the Consumer Protection Code.

  • Online Purchases (e-commerce): exchange within 15 days if it does not meet expectations.

  • Promotions: the amount considered will be the one effectively paid.

SIXTH CLAUSE - OBLIGATIONS OF CARDIOS
  • Provision of technical support and post-sale during the warranty period.

  • One free operational training session per Sales Order.

  • Possibility of technical visits and exclusive training subject to additional costs.

SEVENTH CLAUSE - WARRANTY
  • Products from CARDIOS have a factory warranty against manufacturing defects.

  • The warranty does not cover misuse, normal wear and tear, unauthorized modifications, inadequate storage, damage from liquids, falls, or altered serial numbers.

  • Warranty periods (including the 90-day legal period):

    • Holter: 1095 days

    • MAPA: 730 days

    • CardioMAPA: 1095 days

    • Arteris: 730 days

    • Software/licenses: 1095 days

    • Accessories: 90 days

  • Third-party products: manufacturer's warranty.

EIGHTH CLAUSE - INSTALLATION OF PRODUCTS
  • Free installation via remote support.

  • Additional costs may be charged if the service is in-person.

  • Installation videos available on the CARDIOS website and YouTube channel.

NINTH CLAUSE - TERMINATION FOR CAUSE
  • Contractual non-compliance leads to termination after 30 days of notification.

  • Payment delay exceeding 60 days automatically terminates the contract.

  • Products must be returned immediately; otherwise, CARDIOS may recover them judicially or extrajudicially.

TENTH CLAUSE - CONFIDENTIALITY

The parties must keep confidential the information received. Commercial conditions and prices cannot be disclosed to third parties.

ELEVENTH CLAUSE - COMPLIANCE
  • CARDIOS is part of the group Halma plc (United Kingdom) and strictly complies with anti-corruption and anti-bribery standards, including:

    • UK Bribery Act 2010

    • US Foreign Corrupt Practices Act 1977

    • UN Convention Against Corruption

    • Modern Slavery Act 2015

    • Halma plc Code of Conduct

TWELFTH CLAUSE - GENERAL PROVISIONS
  • The acceptance of the Sales Order implies full acceptance of this Contract.

  • Taxes resulting from execution are the responsibility of the legal taxpayer.

  • Tolerance regarding non-compliance does not imply waiver of rights.

  • This contract is governed by the laws of Brazil. Chosen jurisdiction: São Paulo/SP.

São Paulo, September 18, 2025.

By this private instrument, the parties:

  • CARDIO SISTEMAS COMERCIAL INDUSTRIAL LTDA., located at Av. Paulista, 509, Floor 1 and 2, Suites 201, 212-214, Bela Vista, São Paulo/SP, registered with the CNPJ under No. 51.961.258/0001-95, hereinafter referred to as CARDIOS;

  • CLIENT, duly identified and qualified in the Sales Order, hereinafter referred to as CLIENT;

Have between them just and contracted to sign this Sales Contract for Products and Services (“Contract”), which shall be governed by the clauses and conditions below.

FIRST CLAUSE - DEFINITIONS
  • CLIENT: individual or legal entity duly qualified in the Sales Order.

  • Equipment: devices described in the Sales Order.

  • Software: program necessary for the use of the Equipment, excluding source code.

  • Product: set formed by Equipment, Software, and/or Accessories acquired.

  • Accessory: items that complement the functioning of the Product.

  • Service: labor, training, or warranty extension contracted.

  • Data Backup: backup copy that must be kept by the CLIENT.

  • Technical Support: service via phone, internet, or in-person.

  • Version Update: new versions of the Software made available during the warranty period.

  • Training: training of end users for the correct operation of the products.

SECOND CLAUSE - INFORMATION TO THE CLIENT
  • The acceptance of the Sales Order binds the CLIENT to the terms of this Contract.

  • The delivery and supply of products depend on the CLIENT's qualification process (doctors, clinics, hospitals, universities, public agencies, or distributors must provide specific documentation).

  • Personal data provided in the Sales Order are processed and stored exclusively for billing, delivery, post-sale, and traceability according to ANVISA norms.

THIRD CLAUSE - OBJECT

Sale of industrialized and/or marketed products by CARDIOS, including equipment, software, accessories, and related services.

FOURTH CLAUSE - PRICES, PAYMENT, AND DELIVERY
  • Values and conditions are agreed upon in the Sales Order and do not guarantee future prices.

  • Payment delays: 2% fine + 1% interest per month.

  • Payments can be made via boleto, deposit, credit card, or financing.

  • Delivery to the address provided in the Sales Order. Exceptions may occur (force majeure, tax retention, incorrect addresses, etc.).

  • Up to 3 delivery attempts will be made; after that, the order will return to CARDIOS.

  • The CLIENT must verify the product at the time of delivery.

FIFTH CLAUSE - CLIENT'S OBLIGATIONS AND RIGHTS
  • Change of Mind: return within 30 calendar days after delivery, with full refund.

  • Exchange for Manufacturing Defect: up to 90 days after delivery, according to the Consumer Protection Code.

  • Online Purchases (e-commerce): exchange within 15 days if it does not meet expectations.

  • Promotions: the amount considered will be the one effectively paid.

SIXTH CLAUSE - OBLIGATIONS OF CARDIOS
  • Provision of technical support and post-sale during the warranty period.

  • One free operational training session per Sales Order.

  • Possibility of technical visits and exclusive training subject to additional costs.

SEVENTH CLAUSE - WARRANTY
  • Products from CARDIOS have a factory warranty against manufacturing defects.

  • The warranty does not cover misuse, normal wear and tear, unauthorized modifications, inadequate storage, damage from liquids, falls, or altered serial numbers.

  • Warranty periods (including the 90-day legal period):

    • Holter: 1095 days

    • MAPA: 730 days

    • CardioMAPA: 1095 days

    • Arteris: 730 days

    • Software/licenses: 1095 days

    • Accessories: 90 days

  • Third-party products: manufacturer's warranty.

EIGHTH CLAUSE - INSTALLATION OF PRODUCTS
  • Free installation via remote support.

  • Additional costs may be charged if the service is in-person.

  • Installation videos available on the CARDIOS website and YouTube channel.

NINTH CLAUSE - TERMINATION FOR CAUSE
  • Contractual non-compliance leads to termination after 30 days of notification.

  • Payment delay exceeding 60 days automatically terminates the contract.

  • Products must be returned immediately; otherwise, CARDIOS may recover them judicially or extrajudicially.

TENTH CLAUSE - CONFIDENTIALITY

The parties must keep confidential the information received. Commercial conditions and prices cannot be disclosed to third parties.

ELEVENTH CLAUSE - COMPLIANCE
  • CARDIOS is part of the group Halma plc (United Kingdom) and strictly complies with anti-corruption and anti-bribery standards, including:

    • UK Bribery Act 2010

    • US Foreign Corrupt Practices Act 1977

    • UN Convention Against Corruption

    • Modern Slavery Act 2015

    • Halma plc Code of Conduct

TWELFTH CLAUSE - GENERAL PROVISIONS
  • The acceptance of the Sales Order implies full acceptance of this Contract.

  • Taxes resulting from execution are the responsibility of the legal taxpayer.

  • Tolerance regarding non-compliance does not imply waiver of rights.

  • This contract is governed by the laws of Brazil. Chosen jurisdiction: São Paulo/SP.

São Paulo, September 18, 2025.

By this private instrument, the parties:

  • CARDIO SISTEMAS COMERCIAL INDUSTRIAL LTDA., located at Av. Paulista, 509, Floor 1 and 2, Suites 201, 212-214, Bela Vista, São Paulo/SP, registered with the CNPJ under No. 51.961.258/0001-95, hereinafter referred to as CARDIOS;

  • CLIENT, duly identified and qualified in the Sales Order, hereinafter referred to as CLIENT;

Have between them just and contracted to sign this Sales Contract for Products and Services (“Contract”), which shall be governed by the clauses and conditions below.

FIRST CLAUSE - DEFINITIONS
  • CLIENT: individual or legal entity duly qualified in the Sales Order.

  • Equipment: devices described in the Sales Order.

  • Software: program necessary for the use of the Equipment, excluding source code.

  • Product: set formed by Equipment, Software, and/or Accessories acquired.

  • Accessory: items that complement the functioning of the Product.

  • Service: labor, training, or warranty extension contracted.

  • Data Backup: backup copy that must be kept by the CLIENT.

  • Technical Support: service via phone, internet, or in-person.

  • Version Update: new versions of the Software made available during the warranty period.

  • Training: training of end users for the correct operation of the products.

SECOND CLAUSE - INFORMATION TO THE CLIENT
  • The acceptance of the Sales Order binds the CLIENT to the terms of this Contract.

  • The delivery and supply of products depend on the CLIENT's qualification process (doctors, clinics, hospitals, universities, public agencies, or distributors must provide specific documentation).

  • Personal data provided in the Sales Order are processed and stored exclusively for billing, delivery, post-sale, and traceability according to ANVISA norms.

THIRD CLAUSE - OBJECT

Sale of industrialized and/or marketed products by CARDIOS, including equipment, software, accessories, and related services.

FOURTH CLAUSE - PRICES, PAYMENT, AND DELIVERY
  • Values and conditions are agreed upon in the Sales Order and do not guarantee future prices.

  • Payment delays: 2% fine + 1% interest per month.

  • Payments can be made via boleto, deposit, credit card, or financing.

  • Delivery to the address provided in the Sales Order. Exceptions may occur (force majeure, tax retention, incorrect addresses, etc.).

  • Up to 3 delivery attempts will be made; after that, the order will return to CARDIOS.

  • The CLIENT must verify the product at the time of delivery.

FIFTH CLAUSE - CLIENT'S OBLIGATIONS AND RIGHTS
  • Change of Mind: return within 30 calendar days after delivery, with full refund.

  • Exchange for Manufacturing Defect: up to 90 days after delivery, according to the Consumer Protection Code.

  • Online Purchases (e-commerce): exchange within 15 days if it does not meet expectations.

  • Promotions: the amount considered will be the one effectively paid.

SIXTH CLAUSE - OBLIGATIONS OF CARDIOS
  • Provision of technical support and post-sale during the warranty period.

  • One free operational training session per Sales Order.

  • Possibility of technical visits and exclusive training subject to additional costs.

SEVENTH CLAUSE - WARRANTY
  • Products from CARDIOS have a factory warranty against manufacturing defects.

  • The warranty does not cover misuse, normal wear and tear, unauthorized modifications, inadequate storage, damage from liquids, falls, or altered serial numbers.

  • Warranty periods (including the 90-day legal period):

    • Holter: 1095 days

    • MAPA: 730 days

    • CardioMAPA: 1095 days

    • Arteris: 730 days

    • Software/licenses: 1095 days

    • Accessories: 90 days

  • Third-party products: manufacturer's warranty.

EIGHTH CLAUSE - INSTALLATION OF PRODUCTS
  • Free installation via remote support.

  • Additional costs may be charged if the service is in-person.

  • Installation videos available on the CARDIOS website and YouTube channel.

NINTH CLAUSE - TERMINATION FOR CAUSE
  • Contractual non-compliance leads to termination after 30 days of notification.

  • Payment delay exceeding 60 days automatically terminates the contract.

  • Products must be returned immediately; otherwise, CARDIOS may recover them judicially or extrajudicially.

TENTH CLAUSE - CONFIDENTIALITY

The parties must keep confidential the information received. Commercial conditions and prices cannot be disclosed to third parties.

ELEVENTH CLAUSE - COMPLIANCE
  • CARDIOS is part of the group Halma plc (United Kingdom) and strictly complies with anti-corruption and anti-bribery standards, including:

    • UK Bribery Act 2010

    • US Foreign Corrupt Practices Act 1977

    • UN Convention Against Corruption

    • Modern Slavery Act 2015

    • Halma plc Code of Conduct

TWELFTH CLAUSE - GENERAL PROVISIONS
  • The acceptance of the Sales Order implies full acceptance of this Contract.

  • Taxes resulting from execution are the responsibility of the legal taxpayer.

  • Tolerance regarding non-compliance does not imply waiver of rights.

  • This contract is governed by the laws of Brazil. Chosen jurisdiction: São Paulo/SP.

São Paulo, September 18, 2025.