Privacy Policy

This website is maintained and operated by Cardio Sistemas Coml. Indl. Ltda.

We collect and use some personal data belonging to those who use our site. In doing so, we act as the controller of this data and are subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law – LGPD).

We take care to protect your personal data, which is why we provide this Privacy Policy, which contains important information about:

  • Who should use our site;

  • What data we collect and what we do with it;

  • Your rights regarding your personal data;

  • How to contact us.

1. Who should use our site

Our site should only be used by individuals over 18 years of age. Therefore, children and teenagers should not use it.

2. Data we collect and reasons for collection
2.1. Personal data expressly provided by the user

We collect the following personal data provided when using our site:

  • Full name

  • Email

  • Tax ID (CPF)

  • CRM/CREA

  • Date of birth

  • Address

  • Phone numbers

  • Credit card number

When we collect:

  • When placing an order

  • When requesting support

  • When making a complaint

Purposes of collection:

  • Delivering purchased products or contracted services

  • Optimizing your interaction with us

  • Ensuring the security of the site, the application, and the data processed

  • Informing about offers and promoting our services

  • Complying with legal obligations

  • Administrative and management purposes

2.2. Sensitive data

We do not collect sensitive data, such as: racial or ethnic origin, religious conviction, political opinion, union membership, health data, sexual life, genetic or biometric data.

2.3. Cookies

Cookies are text files downloaded to your device when accessing the site.

Cookie management: the user can disable them in the browser, but this may compromise the functioning of the site.

2.4. Collection of non-explicitly stated data

Other data may be collected with consent or as permitted by law.

3. Sharing personal data with third parties

We share personal data only when necessary, for example:

  • Proper provision of services

  • Compliance with legal or judicial obligations

  • Protection in case of conflict

  • With payment companies, storage, and delivery partners

Purposes of sharing:

  • Delivering products/services

  • Processing exchanges or returns

  • Sending updates about orders

  • Executing targeted advertising

  • Improving the website, services, and customer experience

4. Data storage

Data is stored for the time necessary to fulfill purposes or legal requirements. After this period, they are removed or anonymized.

5. Legal bases for data processing

Every operation of personal data processing has a legal basis provided in the LGPD.

6. User rights

The user has the following rights:

  • Confirmation of the existence of processing

  • Access to the data

  • Correction of incomplete, inaccurate, or outdated data

  • Anonymization, blocking, or elimination of unnecessary data

  • Portability of data to another provider

  • Deletion of data processed with consent

  • Information on data sharing

  • Information on the possibility of not providing consent

  • Revocation of consent

Exercising rights

The data subject can exercise their rights through the form at: https://www.cardios.com.br/termos/privacidade

Or by contacting the Data Protection Officer (DPO).

7. Security measures

We adopt technical and organizational measures to protect data, such as:

  • Updated security protocols

  • Monitoring against unauthorized access

  • Immediate communication in the case of security incidents

8. Complaints to the authority

The user may file a complaint with the National Data Protection Authority (ANPD) if they feel harmed.

9. Changes to this policy

Last update: 01/06/2021
We reserve the right to change this Policy at any time, notifying users in case of changes.

10. How to contact us

Data Protection Officer (DPO):

  • Email: dpo@cardios.com.br

  • Phone: +55 (11) 3883-3050

  • Address: Av. Paulista, 509 – Floor 1, Bela Vista, São Paulo – SP, 01311-910

This website is maintained and operated by Cardio Sistemas Coml. Indl. Ltda.

We collect and use some personal data belonging to those who use our site. In doing so, we act as the controller of this data and are subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law – LGPD).

We take care to protect your personal data, which is why we provide this Privacy Policy, which contains important information about:

  • Who should use our site;

  • What data we collect and what we do with it;

  • Your rights regarding your personal data;

  • How to contact us.

1. Who should use our site

Our site should only be used by individuals over 18 years of age. Therefore, children and teenagers should not use it.

2. Data we collect and reasons for collection
2.1. Personal data expressly provided by the user

We collect the following personal data provided when using our site:

  • Full name

  • Email

  • Tax ID (CPF)

  • CRM/CREA

  • Date of birth

  • Address

  • Phone numbers

  • Credit card number

When we collect:

  • When placing an order

  • When requesting support

  • When making a complaint

Purposes of collection:

  • Delivering purchased products or contracted services

  • Optimizing your interaction with us

  • Ensuring the security of the site, the application, and the data processed

  • Informing about offers and promoting our services

  • Complying with legal obligations

  • Administrative and management purposes

2.2. Sensitive data

We do not collect sensitive data, such as: racial or ethnic origin, religious conviction, political opinion, union membership, health data, sexual life, genetic or biometric data.

2.3. Cookies

Cookies are text files downloaded to your device when accessing the site.

Cookie management: the user can disable them in the browser, but this may compromise the functioning of the site.

2.4. Collection of non-explicitly stated data

Other data may be collected with consent or as permitted by law.

3. Sharing personal data with third parties

We share personal data only when necessary, for example:

  • Proper provision of services

  • Compliance with legal or judicial obligations

  • Protection in case of conflict

  • With payment companies, storage, and delivery partners

Purposes of sharing:

  • Delivering products/services

  • Processing exchanges or returns

  • Sending updates about orders

  • Executing targeted advertising

  • Improving the website, services, and customer experience

4. Data storage

Data is stored for the time necessary to fulfill purposes or legal requirements. After this period, they are removed or anonymized.

5. Legal bases for data processing

Every operation of personal data processing has a legal basis provided in the LGPD.

6. User rights

The user has the following rights:

  • Confirmation of the existence of processing

  • Access to the data

  • Correction of incomplete, inaccurate, or outdated data

  • Anonymization, blocking, or elimination of unnecessary data

  • Portability of data to another provider

  • Deletion of data processed with consent

  • Information on data sharing

  • Information on the possibility of not providing consent

  • Revocation of consent

Exercising rights

The data subject can exercise their rights through the form at: https://www.cardios.com.br/termos/privacidade

Or by contacting the Data Protection Officer (DPO).

7. Security measures

We adopt technical and organizational measures to protect data, such as:

  • Updated security protocols

  • Monitoring against unauthorized access

  • Immediate communication in the case of security incidents

8. Complaints to the authority

The user may file a complaint with the National Data Protection Authority (ANPD) if they feel harmed.

9. Changes to this policy

Last update: 01/06/2021
We reserve the right to change this Policy at any time, notifying users in case of changes.

10. How to contact us

Data Protection Officer (DPO):

  • Email: dpo@cardios.com.br

  • Phone: +55 (11) 3883-3050

  • Address: Av. Paulista, 509 – Floor 1, Bela Vista, São Paulo – SP, 01311-910

This website is maintained and operated by Cardio Sistemas Coml. Indl. Ltda.

We collect and use some personal data belonging to those who use our site. In doing so, we act as the controller of this data and are subject to the provisions of Federal Law No. 13.709/2018 (General Data Protection Law – LGPD).

We take care to protect your personal data, which is why we provide this Privacy Policy, which contains important information about:

  • Who should use our site;

  • What data we collect and what we do with it;

  • Your rights regarding your personal data;

  • How to contact us.

1. Who should use our site

Our site should only be used by individuals over 18 years of age. Therefore, children and teenagers should not use it.

2. Data we collect and reasons for collection
2.1. Personal data expressly provided by the user

We collect the following personal data provided when using our site:

  • Full name

  • Email

  • Tax ID (CPF)

  • CRM/CREA

  • Date of birth

  • Address

  • Phone numbers

  • Credit card number

When we collect:

  • When placing an order

  • When requesting support

  • When making a complaint

Purposes of collection:

  • Delivering purchased products or contracted services

  • Optimizing your interaction with us

  • Ensuring the security of the site, the application, and the data processed

  • Informing about offers and promoting our services

  • Complying with legal obligations

  • Administrative and management purposes

2.2. Sensitive data

We do not collect sensitive data, such as: racial or ethnic origin, religious conviction, political opinion, union membership, health data, sexual life, genetic or biometric data.

2.3. Cookies

Cookies are text files downloaded to your device when accessing the site.

Cookie management: the user can disable them in the browser, but this may compromise the functioning of the site.

2.4. Collection of non-explicitly stated data

Other data may be collected with consent or as permitted by law.

3. Sharing personal data with third parties

We share personal data only when necessary, for example:

  • Proper provision of services

  • Compliance with legal or judicial obligations

  • Protection in case of conflict

  • With payment companies, storage, and delivery partners

Purposes of sharing:

  • Delivering products/services

  • Processing exchanges or returns

  • Sending updates about orders

  • Executing targeted advertising

  • Improving the website, services, and customer experience

4. Data storage

Data is stored for the time necessary to fulfill purposes or legal requirements. After this period, they are removed or anonymized.

5. Legal bases for data processing

Every operation of personal data processing has a legal basis provided in the LGPD.

6. User rights

The user has the following rights:

  • Confirmation of the existence of processing

  • Access to the data

  • Correction of incomplete, inaccurate, or outdated data

  • Anonymization, blocking, or elimination of unnecessary data

  • Portability of data to another provider

  • Deletion of data processed with consent

  • Information on data sharing

  • Information on the possibility of not providing consent

  • Revocation of consent

Exercising rights

The data subject can exercise their rights through the form at: https://www.cardios.com.br/termos/privacidade

Or by contacting the Data Protection Officer (DPO).

7. Security measures

We adopt technical and organizational measures to protect data, such as:

  • Updated security protocols

  • Monitoring against unauthorized access

  • Immediate communication in the case of security incidents

8. Complaints to the authority

The user may file a complaint with the National Data Protection Authority (ANPD) if they feel harmed.

9. Changes to this policy

Last update: 01/06/2021
We reserve the right to change this Policy at any time, notifying users in case of changes.

10. How to contact us

Data Protection Officer (DPO):

  • Email: dpo@cardios.com.br

  • Phone: +55 (11) 3883-3050

  • Address: Av. Paulista, 509 – Floor 1, Bela Vista, São Paulo – SP, 01311-910