Remote Access and support via the internet
TeamViewer connects your computer to our Customer Support Service in just a few seconds. With it, we can update your computer directly, without you having to bring it to us, with complete security, always with your permission.
Attention! Remote support via TeamViewer is available only for customers who contact Customer Support by calling the number 11 3883-3010.
TeamViewer
You are about to download the official TeamViewer installer, software used for remote access and technical support.
TeamViewer
You are about to download the official TeamViewer installer, software used for remote access and technical support.
TeamViewer
You are about to download the official TeamViewer installer, software used for remote access and technical support.
Technical Assistance
Shipping of Equipment for Repair and Maintenance
Avenida Paulista, No. 509 – 3rd floor Suite 309, Bela Vista, São Paulo/SP – ZIP Code 01311-910
DON'T FORGET! Attach the properly filled-out Shipping Declaration along with the equipment.
Declaration available for download at the end of this page.
Also send the equipment accessories for a more complete analysis of the presented problem.
Shipping costs are the responsibility of the customer.
Personal delivery of equipment for Repair and Maintenance
Avenida Paulista, No. 509 – 3rd floor Unit 309, Bela Vista, São Paulo/SP – ZIP 01311-910
Service Hours: from 8:00 AM to 6:30 PM, on weekdays.
DON'T FORGET! Attach the properly filled out Shipping Declaration along with the equipment.
Declaration available for download at the end of this page or can be filled out during the equipment delivery.
Also send the equipment accessories for a more complete analysis of the presented problem.
Pickup of Repaired Equipment
Avenida Paulista, nº 509 – 1st floor – Shipping, Bela Vista, São Paulo/SP – ZIP code 01311-910
Service Hours: from 8:00 AM to 6:30 PM, on weekdays.
The presentation of the Products Received form, issued at the time of delivery of the products or an email authorizing the pickup, is mandatory.
Deadlines
Providing detailed information about the cause of the problem presented by your equipment and sending its accessories helps to expedite the process.
WARRANTIED EQUIPMENT: Delivery within 3 business days
EQUIPMENT COVERED BY MAINTENANCE CONTRACT: Delivery within 3 business days
EQUIPMENT OUT OF WARRANTY AND WITHOUT MAINTENANCE CONTRACT COVERAGE:
– ESTIMATE REQUEST: up to 5 business days
– REPAIR AFTER ESTIMATE APPROVAL: up to 10 business days
IMPORTANT: The timelines may vary according to demand and availability of parts in stock, which will be confirmed after the approval of your estimate.
Approved Technical Assistance Cardios
Meet the Technical Assistance providers certified by Cardios.
They follow the strict quality processes of Cardios and are accredited by the mandatory regulatory bodies to give you the assurance of a service with the same quality as Cardios Technical Assistance. Do not trust others with the maintenance of your equipment. Only Cardios Technical Assistance and its certified providers have the technology and quality in the processes that ensure the correct functioning of your equipment.
Astton Medical Ltda – Curitiba/PR
Contact: Felipe Zanutto
e-mail: felipe@astton.com.br
e-mail: contato@astton.com.br
Cell: (41) 99888-5820
Phone: (41) 3773-0073
www.astton.com.br
Cardioservice Com. Ind. Serv. Ltda – Salvador/BA
Contact: Eric Delisle
e-mail: vendas2@cardioservice.com.br
e-mail: asstec@cardioservice.com.br
WhatsApp: (71) 99966-8364
Tel.: (71) 3431-1060
www.cardioservice.com.br
MHE Representações Ltda – São Luís/MA
Contact: Renato Minotto
e-mail: renato@mhe.com.br
e-mail: comercial@mhe.com.br
WhatsApp: (98) 99152-4230
www.mhe.com.br
Seven-MD Locações, Serv e Com Ltda – Goiânia/GO
Contact: Enock Carvalho
e-mail: enock@seven-md.com.br
e-mail: polianadias@seven-md.com.br
WhatsApp: (62) 98122-9038
www.seven-md.com.br
———————————————
Sigeral Soluçoes em Equip Medicos Ltda – Rio de Janeiro – RJ
Contact: Luiz Henrique da Costa
e-mail: luiz.henrique@sigeral.com
e-mail: comercial@sigeral.com
WhatsApp: (21) 97696-6791
Warranty Information
3 YEARS from the date of purchase: CardioLight, CardioLight+, CardioLoop, CardioSeven, and CardioMapa, or the duration of the Maintenance Contract.
2 YEARS from the date of purchase: Dyna-MAPA NG and Dynamis ECG, or the duration of the Maintenance Contract.
MAINTENANCE and REPAIRS: 90 days, counted from the issuance of the service invoice – covers exclusively the replaced components, except in cases of misuse.
ACCESSORIES: 90 days, counted from the date of purchase.
Shipping of Equipment for Repair and Maintenance
Avenida Paulista, No. 509 – 3rd floor Suite 309, Bela Vista, São Paulo/SP – ZIP Code 01311-910
DON'T FORGET! Attach the properly filled-out Shipping Declaration along with the equipment.
Declaration available for download at the end of this page.
Also send the equipment accessories for a more complete analysis of the presented problem.
Shipping costs are the responsibility of the customer.
Personal delivery of equipment for Repair and Maintenance
Avenida Paulista, No. 509 – 3rd floor Unit 309, Bela Vista, São Paulo/SP – ZIP 01311-910
Service Hours: from 8:00 AM to 6:30 PM, on weekdays.
DON'T FORGET! Attach the properly filled out Shipping Declaration along with the equipment.
Declaration available for download at the end of this page or can be filled out during the equipment delivery.
Also send the equipment accessories for a more complete analysis of the presented problem.
Pickup of Repaired Equipment
Avenida Paulista, nº 509 – 1st floor – Shipping, Bela Vista, São Paulo/SP – ZIP code 01311-910
Service Hours: from 8:00 AM to 6:30 PM, on weekdays.
The presentation of the Products Received form, issued at the time of delivery of the products or an email authorizing the pickup, is mandatory.
Deadlines
Providing detailed information about the cause of the problem presented by your equipment and sending its accessories helps to expedite the process.
WARRANTIED EQUIPMENT: Delivery within 3 business days
EQUIPMENT COVERED BY MAINTENANCE CONTRACT: Delivery within 3 business days
EQUIPMENT OUT OF WARRANTY AND WITHOUT MAINTENANCE CONTRACT COVERAGE:
– ESTIMATE REQUEST: up to 5 business days
– REPAIR AFTER ESTIMATE APPROVAL: up to 10 business days
IMPORTANT: The timelines may vary according to demand and availability of parts in stock, which will be confirmed after the approval of your estimate.
Approved Technical Assistance Cardios
Meet the Technical Assistance providers certified by Cardios.
They follow the strict quality processes of Cardios and are accredited by the mandatory regulatory bodies to give you the assurance of a service with the same quality as Cardios Technical Assistance. Do not trust others with the maintenance of your equipment. Only Cardios Technical Assistance and its certified providers have the technology and quality in the processes that ensure the correct functioning of your equipment.
Astton Medical Ltda – Curitiba/PR
Contact: Felipe Zanutto
e-mail: felipe@astton.com.br
e-mail: contato@astton.com.br
Cell: (41) 99888-5820
Phone: (41) 3773-0073
www.astton.com.br
Cardioservice Com. Ind. Serv. Ltda – Salvador/BA
Contact: Eric Delisle
e-mail: vendas2@cardioservice.com.br
e-mail: asstec@cardioservice.com.br
WhatsApp: (71) 99966-8364
Tel.: (71) 3431-1060
www.cardioservice.com.br
MHE Representações Ltda – São Luís/MA
Contact: Renato Minotto
e-mail: renato@mhe.com.br
e-mail: comercial@mhe.com.br
WhatsApp: (98) 99152-4230
www.mhe.com.br
Seven-MD Locações, Serv e Com Ltda – Goiânia/GO
Contact: Enock Carvalho
e-mail: enock@seven-md.com.br
e-mail: polianadias@seven-md.com.br
WhatsApp: (62) 98122-9038
www.seven-md.com.br
———————————————
Sigeral Soluçoes em Equip Medicos Ltda – Rio de Janeiro – RJ
Contact: Luiz Henrique da Costa
e-mail: luiz.henrique@sigeral.com
e-mail: comercial@sigeral.com
WhatsApp: (21) 97696-6791
Warranty Information
3 YEARS from the date of purchase: CardioLight, CardioLight+, CardioLoop, CardioSeven, and CardioMapa, or the duration of the Maintenance Contract.
2 YEARS from the date of purchase: Dyna-MAPA NG and Dynamis ECG, or the duration of the Maintenance Contract.
MAINTENANCE and REPAIRS: 90 days, counted from the issuance of the service invoice – covers exclusively the replaced components, except in cases of misuse.
ACCESSORIES: 90 days, counted from the date of purchase.
Shipping of Equipment for Repair and Maintenance
Avenida Paulista, No. 509 – 3rd floor Suite 309, Bela Vista, São Paulo/SP – ZIP Code 01311-910
DON'T FORGET! Attach the properly filled-out Shipping Declaration along with the equipment.
Declaration available for download at the end of this page.
Also send the equipment accessories for a more complete analysis of the presented problem.
Shipping costs are the responsibility of the customer.
Personal delivery of equipment for Repair and Maintenance
Avenida Paulista, No. 509 – 3rd floor Unit 309, Bela Vista, São Paulo/SP – ZIP 01311-910
Service Hours: from 8:00 AM to 6:30 PM, on weekdays.
DON'T FORGET! Attach the properly filled out Shipping Declaration along with the equipment.
Declaration available for download at the end of this page or can be filled out during the equipment delivery.
Also send the equipment accessories for a more complete analysis of the presented problem.
Pickup of Repaired Equipment
Avenida Paulista, nº 509 – 1st floor – Shipping, Bela Vista, São Paulo/SP – ZIP code 01311-910
Service Hours: from 8:00 AM to 6:30 PM, on weekdays.
The presentation of the Products Received form, issued at the time of delivery of the products or an email authorizing the pickup, is mandatory.
Deadlines
Providing detailed information about the cause of the problem presented by your equipment and sending its accessories helps to expedite the process.
WARRANTIED EQUIPMENT: Delivery within 3 business days
EQUIPMENT COVERED BY MAINTENANCE CONTRACT: Delivery within 3 business days
EQUIPMENT OUT OF WARRANTY AND WITHOUT MAINTENANCE CONTRACT COVERAGE:
– ESTIMATE REQUEST: up to 5 business days
– REPAIR AFTER ESTIMATE APPROVAL: up to 10 business days
IMPORTANT: The timelines may vary according to demand and availability of parts in stock, which will be confirmed after the approval of your estimate.
Approved Technical Assistance Cardios
Meet the Technical Assistance providers certified by Cardios.
They follow the strict quality processes of Cardios and are accredited by the mandatory regulatory bodies to give you the assurance of a service with the same quality as Cardios Technical Assistance. Do not trust others with the maintenance of your equipment. Only Cardios Technical Assistance and its certified providers have the technology and quality in the processes that ensure the correct functioning of your equipment.
Astton Medical Ltda – Curitiba/PR
Contact: Felipe Zanutto
e-mail: felipe@astton.com.br
e-mail: contato@astton.com.br
Cell: (41) 99888-5820
Phone: (41) 3773-0073
www.astton.com.br
Cardioservice Com. Ind. Serv. Ltda – Salvador/BA
Contact: Eric Delisle
e-mail: vendas2@cardioservice.com.br
e-mail: asstec@cardioservice.com.br
WhatsApp: (71) 99966-8364
Tel.: (71) 3431-1060
www.cardioservice.com.br
MHE Representações Ltda – São Luís/MA
Contact: Renato Minotto
e-mail: renato@mhe.com.br
e-mail: comercial@mhe.com.br
WhatsApp: (98) 99152-4230
www.mhe.com.br
Seven-MD Locações, Serv e Com Ltda – Goiânia/GO
Contact: Enock Carvalho
e-mail: enock@seven-md.com.br
e-mail: polianadias@seven-md.com.br
WhatsApp: (62) 98122-9038
www.seven-md.com.br
———————————————
Sigeral Soluçoes em Equip Medicos Ltda – Rio de Janeiro – RJ
Contact: Luiz Henrique da Costa
e-mail: luiz.henrique@sigeral.com
e-mail: comercial@sigeral.com
WhatsApp: (21) 97696-6791
Warranty Information
3 YEARS from the date of purchase: CardioLight, CardioLight+, CardioLoop, CardioSeven, and CardioMapa, or the duration of the Maintenance Contract.
2 YEARS from the date of purchase: Dyna-MAPA NG and Dynamis ECG, or the duration of the Maintenance Contract.
MAINTENANCE and REPAIRS: 90 days, counted from the issuance of the service invoice – covers exclusively the replaced components, except in cases of misuse.
ACCESSORIES: 90 days, counted from the date of purchase.
Download Files
To download the files below, please click on the file name. The download speed of the file depends on your connection.
FRM 07-124 - Remittance Declaration
This Shipping Declaration aims to formalize the sending of materials for repair, exchange, return, or other services.
DOCX
1.1 MB
FRM 07-124 - Remittance Declaration
This Shipping Declaration aims to formalize the sending of materials for repair, exchange, return, or other services.
DOCX
1.1 MB
FRM 07-124 - Remittance Declaration
This Shipping Declaration aims to formalize the sending of materials for repair, exchange, return, or other services.
DOCX
1.1 MB